Terms & Conditions – Rummy Casino Bangladesh Gaming Platform

Rummy Casino (hereinafter referred to as "we", "the platform", or "the website") is an online gaming and Sports Betting service. These Terms & Conditions ("Terms") constitute a legally binding agreement between you and Rummy Casino.

These terms are governed by applicable laws of Bangladesh. The platform is strictly for adults aged 18 and above. By registering or using the platform, you confirm that you:

• At least 18 years of age
• You are using your own account and not acting on behalf of anyone else
• Online gaming is not legally prohibited in your area of residence
• You have read and understood the full contents of these Terms

To play on Rummy Casino, you need to create a personal account. Each individual may only open One Account per person. Opening multiple accounts from the same individual or the same device is strictly prohibited.

You must provide accurate and complete information at the time of registration. Providing false information will result in immediate account closure, and any remaining balance may be forfeited.

• Full legal name (as per National ID)
• Active mobile number (must match bKash/Nagad/Rocket)
• Correct Date of Birth
• Valid email address (if applicable)

You are solely responsible for keeping your account password confidential. Report any unauthorized access to your account to our support team immediately.

Rummy Casino provides services exclusively to individuals aged 18 and above. After registration, we may request documents at any time to verify your age and identity.

Accepted documents for verification:

• National ID Card (NID)
• Passport
• Birth Registration Certificate (for age verification purposes only)
• Driving License

Withdrawals may be temporarily held until verification is complete. If a minor's account is identified, it will be closed and any deposited funds will not be returned.

Deposits and withdrawals at rummy casino are available via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Withdrawals can only be sent to the mobile number registered on your account. Payments to third-party accounts are not permitted. To withdraw bonus funds, the applicable wagering requirements must be met.

Rummy Casino offers a variety of bonuses and promotions. Each bonus comes with specific terms that you should read carefully before claiming.

• Welcome Bonus: Get up to 100% bonus on your first deposit. Maximum amount and wagering requirements are listed on the promotions page.
• Reload Bonus: Extra bonus on deposits on select days or events.
• Cashback: A set percentage of net losses returned over a specified period.
• Referral Bonus: Refer a friend and both of you get a bonus.

General Bonus Terms:

• Each bonus is applicable once per account only
• Bonus funds cannot be withdrawn until the wagering requirement is met
• If bonus abuse is found, both the bonus and any winnings will be forfeited
• Rummy casino reserves the right to modify or cancel any bonus at any time

All games on Rummy Casino are conducted fairly. Game outcomes are determined by an RNG (Random Number Generator) and certified by an independent third party.

Sports Betting Rules:

• Bets cannot be cancelled once accepted, unless the match or event is called off
• If a match is cancelled, the full bet amount will be refunded
• Odds may change during in-play betting – the odds at the time your bet is accepted are final
• If any bet is affected by a technical error, a decision will be made following an investigation

Card Games & Casino Rules:

• If your internet connection drops during a game, your progress will be saved
• In Live Casino games, the dealer's decision is final
• If a game is cancelled due to a technical error, the wagered amount will be refunded

The following activities are strictly prohibited on Rummy Casino. Any violation may result in account termination and forfeiture of funds:

• Creating or operating multiple accounts
• Placing coordinated bets for the purpose of Bonus Abuse
• Money laundering or suspicious financial transactions
• Using hacking, scripting, or software to gain an unfair advantage in games
• Using or attempting to steal another user's account credentials
• Filing false claims or chargebacks against the platform
• Operating an account on behalf of a minor

Rummy Casino reserves the right to temporarily or permanently close any account for the following reasons:

• In the event of a terms violation
• Registering with false information
• Failure to pass age verification
• Upon detection of suspicious financial activity
• Upon instruction from law enforcement authorities

Voluntary Account Closure: You may request account closure at any time through our support team. Please withdraw any remaining balance before closing your account.

Self-Exclusion: As part of Responsible Gaming, you can self-exclude your account for a set period. For this, Responsible Gaming Page View.

Rummy casino is not liable for the following:

• If gameplay is interrupted due to an internet connection issue
• If loss occurs due to an issue with the user's own device
• In the event of delays caused by third-party payment providers
• If the service is temporarily unavailable due to an unexpected technical error

Gaming is a risky activity. You are participating of your own free will and informed choice. Rummy Casino is not liable for any financial losses. Always play within your means.

We handle your personal information with the utmost care. For full details on how we collect, store, and use your data, please see our Privacy Policy available on the page.

• Your information is protected with SSL encryption
• Your data is never sold to third parties
• Information may be disclosed to authorities when required by law
• You may request to view or delete your personal data at any time

For any dispute or complaint, please contact our customer support team first. We aim to respond within 48 hours.

• Step 1: Submit a complaint via live chat or email
• Step 2: Our team will investigate and respond within 48 hours
• Step 3: If unresolved, the matter will be escalated to the senior team
• Step 4: Disputes may be resolved through a neutral third party if necessary

Email: support@rummycasino.bet

Rummy Casino reserves the right to partially or fully modify these Terms & Conditions at any time. Users will be notified of any significant changes.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.